Privacy Policy
Your privacy and data security are our top priorities. Learn how we protect your information.
Last updated: January 15, 2025
Your Data is Protected
Market QX is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:
- Personal identification information (name, email address, phone number)
- Financial information necessary for trading activities
- Technical data about your device and how you use our platform
- Communication records when you contact our support team
- Trading history and account activity
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our trading platform and services
- Process transactions and manage your account
- Communicate with you about your account and our services
- Comply with legal and regulatory requirements
- Detect and prevent fraud and security threats
- Provide customer support and respond to your inquiries
Your Rights and Choices
You have certain rights regarding your personal information:
- Access: You can request access to your personal data
- Correction: You can request correction of inaccurate data
- Deletion: You can request deletion of your data (subject to legal requirements)
- Portability: You can request a copy of your data in a portable format
- Objection: You can object to certain processing of your data
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure data storage with access controls
- Regular security audits and monitoring
- Employee training on data protection
- Incident response procedures
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When we no longer need your information, we securely delete or anonymize it.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.
Third-Party Services
We may use third-party services to help operate our platform. These providers are contractually bound to protect your information and use it only for the purposes we specify.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us: